Services

All services are provided by Amy Weeks of Pro Organiser Academy.

Pro Organiser Academy provides mindset and business mentoring to professional organisers and service-based business providers. The services provided under these terms of business relate to the 1 Hour Business Strategy Session and the 1:1 On-Tap Mentoring Packages where you will get:

1 Hour Business Strategy Session

a) A one-to-one call via Zoom lasting 60 minutes;

b) The call will cover whatever is most pressing to you and your business; a pre-session form will be completed to make the most of the time.

c) Follow-up email with a link to the session recording.

1:1 On-Tap Mentoring Packages

a) One-to-one weekly, fortnightly or monthly call via Zoom lasting 60 minutes for a timeframe suited to you. Each package is tailored to the individual.

b) WhatsApp or email access Monday-Friday between 9-5 pm, in addition to the Zoom calls.

c) A complimentary consultation call is included before the first session to discuss your goals for the mentoring. During the first session, we will come up with a plan of action, and throughout the remaining sessions, we will work towards your desired results and monitor progress.

Sessions are tailored to each individual.

It is important that you are aware that whilst Amy will help you to gain clarity around your business goals and will do all she can to ensure you have the correct and relevant information to help you achieve the desired results, she is not responsible for your success. You must take action and keep on top of the tasks.

All services provided are limited to a specific period, which will be agreed in advance with a specific start and end date confirmed.

All services are performed by Amy Weeks. No services are outsourced.

Fees & Payment Terms

The cost of the 1:1 Business Strategy Session is £97. This is a one-off payment which must be made before attending the session. Sessions will not take place until payment has been made. The cost of On-Tap Business Mentoring ranges from £397-£947 depending on the package and is subject to change. Payment must be made in full prior to the start.

We accept the following forms of payment:

-Visa

-Mastercard

-American Express

-Apple Pay

-Google Pay

Support

During the 1:1 Business Strategy Session, you will have Amy’s undivided attention and support for 1 hour via Zoom. An immediate follow-up email is provided with a recording of your session. This session does not come with any additional 1:1 phone or email support. If you would like to receive further 1:1 support from Amy following your session, you may wish to book On-Tap Mentoring.

During your mentoring package, you will receive Amy’s support as needed with email and WhatsApp access Monday-Friday between 9-5 pm in addition to the hourly Zooms. If you would like more information about these services, please head to services or email amy@proorganiseracademy.com, and you will receive a reply between Monday and Friday, 9 am to 5 pm.

Privacy & Confidentiality

Your privacy and the protection of your personal data is important to me. I will keep your personal data confidential and will never share it with unconnected third parties. A secure third-party processor will process your payment information. I will be provided with your email address and name but not with your financial information.

For more details on how we manage your data, you can view our privacy policy here https://proorganiseracademy.com/privacy-policy/

Refunds & Cancellation

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days of this Agreement being executed by both Parties.

Refund requests should be made in writing to amy@proorganiseracademy.com, and a full refund will be provided within ten working days from the date of the request.

In the event that the session has already taken place within the first 14 days following the execution of this contract, you are not entitled to a refund under any circumstances.

There is no obligation on Pro Organiser Academy to refund any amounts paid where cancellation requests are made following the 14-day cancellation period.

Intellectual Property

You may be provided with digital materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with Amy Weeks (Prior) and Pro Organiser Academy. You have the right to use the materials as learning tools, but you are not permitted to duplicate, imitate or provide copies to third parties, whether for free or as part of a sale.

Feedback & Complaints

If you have any feedback about the session, please share it with us. It is wonderful to receive words of praise and also helpful to get constructive comments. We hope you benefit immensely from your Business Strategy Session or On-Tap Mentoring, but if you would like to make a complaint, this should be made in writing to amy@proorganiseracademy.com.

General

We intend to rely on the written terms set out in these 1:1 terms of service in respect of the session delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by English law. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the 1:1 session/s.